- Sizing Guide - Kiss Me Deadly Lingerie
- Delivery & Shipping
- Refunds & Returns
Want to get the best fit? No problems, we've got you covered.
As a general guideline, if you are buying a garment that isn't bra sized, we'd recommend fitting to the waist, as usually the KMD team try and keep the hips stretchy.
Hips (in) Waist (cm) Hips (cm) Size 24-26 34-36 61-67 87-92 Small (S) 27-29 37-39 69-74 94-99 Medium (M) 30-32 40-42 76-81 101-107 Large (L) 33-35 43-45 83-89 109-114 Extra Large (XL)
S/M sized garments tend to have far more stretch and sizing tends to be very flexible.
KMD Size Dress size Waist (in) Hips (in) Waist (cm) Hips (cm) S/M UK8-10/ EU32-34/ US6-8 25-27 35-37 64-69 89-93 M/L UK12-14/ EU34-36/ US10-12 28-30 37-39 72-76 95-100 XL UK16-18/ EU38-40/ US14-16 31-34 41-43 80-86 104-108
S/M - people who are under 5'5/165cm
M/L - people from 5'5 to 5'11 (165cm to 180 cm)
XL - people over 5'11
International Bra Size Conversion (definitely a guesstimate!)
UK US FR EU AU 28DD 28DD/E 75E 60E 6DD 28E 28DDD/F 75F 60F 6E 28F 28G 75G 60G 6F 28FF 28H 75H 60H 6FF 28G 28I 75J 60J 6G 30DD 30DD/E 80E 65E 8DD 30E 30DDD/F 80F 65F 8E 30F 30G 80G 65G 8F 30FF 30H 80H 65H 8FF 30G 30I 80J 65J 8G 32A 32A 85A 70A 10A 32B 32B 85B 70B 10B 32C 32C 85C 70C 10C 32D 32D 85D 70D 10D 32DD 32DD/E 85E 70E 10DD 32E 32DDD/F 85EF 70F 10E 32F 32G 85G 70G 10F 32FF 32H 85H 70H 10FF 32G 32I 85J 70J 10G 34A 34A 90A 75A 12A 34B 34B 90B 75B 12B 34C 34C 90C 75C 12C 34D 34D 90D 75D 12D 34DD 34DD/E 90E 75E 12DD 34E 34DDD/F 90F 75F 12E 34F 34G 90G 75G 12F 34FF 34H 90H 75H 12FF 34G 34I 90J 75J 12G 36A 36A 95A 80A 14A 36B 36B 95B 80B 14B 36C 36C 95C 80C 14C 36D 36D 95D 80D 14D 36DD 36DD/E 95E 80E 14DD 36E 36DDD/F 95F 80F 14E 36F 36G 95G 80G 14F 36FF 36H 95H 80H 14FF 36G 36I 95J 80J 14G 38B 38B 100B 85B 16B 38C 38C 100C 85C 16C 38D 38D 100D 85D 16D 38DD 38DD/E 100E 85E 16DD 38E 38DDD/F 100F 85F 16E 38F 38G 100G 85G 16F 38FF 38H 100H 85H 16FF 38G 38I 100J 85J 16G 40C 40C 105C 90C 18C 40D 40D 105D 90D 18D 40DD 40DD/E 105E 90E 18DD 40E 40DDD/F 105F 90F 18E 40F 40G 105G 90G 18F 40FF 40H 105H 90H 18FF 40G 40I 105J 90J 18G 42C 42C 110C 95C 20C 42D 42D 110D 95D 20D 42DD 42DD/E 110E 95E 20DD 42E 42DDD/E 110F 95F 20E 42F 42G 110G 95G 20F 42FF 42H 110H 95H 20FF 42G 42I 110J 95J 20G
Free shipping on orders over $100
Your Order is shipped within 3-5 working days by Australian POST (often the same day), with the sender being PJ. You should receive your order 3-10 business days after making your purchase. Unless otherwise stated.
Once the parcel has left Jade HQ, we are at the mercy of Australia Post. You will be issued with a tracking number once the order is sent. If there are delays you let us know.
We like to treat your purchase as special so you can enjoy opening the contents, however, from the outside discretion is strictly adhered to with your gift arriving in a postbag or box. We take the utmost care with packaging to make sure your items make it in one piece. We've all had those deliveries that have been bashed around a bit. We may use an additional box or bubble wrap to ensure a safer journey to you while being mindful of practical re-use by our customers of any items used in the shipping process and minimising environmental impact.
The delivery guy doesn't know what's in your parcel and the return address doesn't say, Passionate Jade. No-one but you will know what is inside your package.
We also deliver to parcel lockers and collection points, it's easy to set up an Aus Post account to start accepting deliveries.
We do request a signature on delivery. There area few dodgy people out there taking advantage of online businesses.
Due to fraudulent behaviour from some, we no longer ship to any country aside from Australia and New Zealand.
We use registered post international through Australia Post for our international shipping. International shipping costs are as follows:
International shipping is $65
All international orders placed through the site are sent via Registered post International. We require a physical address and a phone number for every international order.
We dispatch your order as quickly as we can, however please note that international shipping times may vary. You may be subject to import duties and taxes, which are levied once the package reaches your country and must be paid by you at the time of importation.
You are considered the importer by record and must comply with all laws and regulations of the country in which you are receiving the goods. Please note that we are unable to issue refunds or credits for items seized by customs or for the shipping costs. If you choose to abandon your package rather than pay customs duties, we will not issue a refund for your order. Australia Post will not release shipments without a signature, so please be aware that you will need to either sign a door tag or sign for the package directly. All Items are discreetly packaged.
Due to the intimate nature of these products we are unable to offer returns on briefs (this should be a no brainer). If any items do not fit as expected we can either exchange for a different size or offer a credit note. Additional postage will be at the customers expense.
If the item is purchased sale or from our outlet, there are no exchanges or refunds, unless faulty.
If you have sizing and fit questions please reach out to us via email firstname.lastname@example.org or call us on 03 9448 2324 prior to purchase, we can provide guidance on the material and how we have seen our items fir on a variety of bodies.
All items are inspected when leaving Jade HQ and no damaged lingerie items are sent out. If you receive damaged stock you must contact us immediately, on email@example.com, upon delivery of the item for next steps.
No refunds shall be offered on any product due to health and sanitary issues when you receive your goods promptly check them to make sure they are in working order. (This should be a no brainer)
We will refund for defective items but not for change of mind. Before returning any items please contact us here to advise us of the issues and to obtain a return authorisation.
These products are very intimate, we can't authorise returns and don't offer an 'orgasm guarantee'. We encourage you to submit feedback and reviews so that everyone can make the best decision for themselves possible.
When returning please make sure you provide the following details:
* Your full name
* Your order number
* Your authorisation number
* Reason why you are returning the product
* Your instructions informing us how you would like the issue resolved.
Please include the original invoice you received with your product.