No refunds shall be offered on any product due to health and sanitary issues, when you receive your goods promptly check them to make sure they are in working order.
We will refund for defective items but not for change of mind. Before returning any items please contact us here to advise us of the issues and to obtain a return authorisation.
These products are very intimate, we can't authorise returns and don't offer an 'orgasm guarantee'. We encourage you to submit feedback and reviews so that everyone can make the best decision for themselves possible.
When returning please make sure you provide the following details:
* Your full name
* Your order number
* Your authorisation number
* Reason why you are returning the product
* Your instructions informing us how you would like the issue resolved.
Please include the original invoice you received with your product.