May take up to 2 weeks to ship.
The What Katie Did balconette bra returns in classic black satin as part of the Exotique Collection. Balconette bras are cut straighter across your décolletage which makes them ideal for wearing under square cut, or lower cut tops.
The What Katie Did team have added a thin 3mm layer of foam padding to the bottom half of the cup so really show off our vintage style circle stitching and also give you a teeny boost!
- Sizing Guide - What Katie Did Lingerie
- Delivery & Shipping
- Refunds & Returns
Need your lingerie to fit properly? No problems, we have guides to help.
It's our aim to get you into perfectly fitting lingerie first time around. It would make life a lot easier wouldn't it?
Luckily most of the What Katie Did lingerie is made from stretchy powermesh which makes it easy to fit. If you are looking at an item which cinches your waist (like our Waist Cinchers or Waspies) you will need to grab a tape measure and check your waist measurement as it needs to fit perfectly to cinch your waist, but with everything else fit is pretty easy.
If, after reading the notes below, just give us a call and we can help on 03 9448 2324 or email firstname.lastname@example.org.
What Katie Did Sizes
Please note, unless you are purchasing one of the Waist Cinchers or Waspies our garments will fit a couple of inches either side of the measurements below. For Waist Cinchers and Waspies you need to choose the size closest to your natural waist measurement: if you are between sizes please choose the smaller size.
Size UK 8 Bust 33"/85cm Waist 23"/58cm Hips 33"/85cm Size UK 10 Bust 35"/87.5cm Waist 25"/62.5cm Hips 35"/87.5cm Size UK 12 Bust 37"/92.5cm Waist 27"/67.5cm Hips 37"/92.5cm Size UK 14 Bust 39"/97.5cm Waist 29"/72.5cm Hips 39"/97.5cm Size UK 16 Bust 41"/102.5cm Waist 31"/77.5cm Hips 41"/102.5cm Size UK 18 Bust 43"/107.5cm Waist 33"/82.5cm Hips 43"/107.5cm
You should select your usual bra size when shopping with What Katie Did.
Sister Bra Sizing
If you have purchased a bra and the size isn't quite right, it's easy to work out what's gone wrong and how to find the right size for you. Bra cups are 'cross graded' which means the the same cup is used for several different sizes. If your band is too tight, but the cup fits perfectly, then you need to go up a band size and down a cup size (this will make the band 2" longer, but the cup the same as the first size).
28F has the same cup as a 30E, 32DD, 34D, 36C and 38B
28FF has the same cup as a 30F, 32E, 34DD, 36D and 38C
28G has the same cup as a 30FF, 32F, 34E, 36DD and 38D
Our lingerie is sized either by bra or dress size.
Our lingerie is sized either by bra or dress size.
Shapewear is designed to smooth and shape the torso, concentrating on the waist and hips. It's important to get these measurements correct when determining your dress size.
To determine your waist size (1) measure the narrowest part of your torso firmly. Your natural waist might be a lot higher than you imagine and should be several inches smaller than your jean size. Measure your hips (2) at the widest point.
The Corselette is sized using bra sizes. As both garments cover the body, the body size also needs to be taken into account. The band sizes of these garments roughly fit:
Band size 32 = dress size 10, 34 = dress size 12, 36 = dress size 14 and 38 = dress size 16 (of course, these are What Katie Did dress sizes which might be a size smaller than what you're used to, see our fitting room page for the measurements of our dress sizes)
If you wear, for example, a 32D bra but are a dress size 14 you will need to adjust your corselette size so it fits correctly on the body by selecting a 36B (if you go up a band size you need to go down a cup size).
Knickers and Suspender Belts
Our knickers contain powermesh and are stretchy so the waist measurement isn't quite as critical as it is on shapewear. If you're in between sizes go for the size which matches your hip measurement. In general if you are between sizes always go for the larger size in knickers.
All of our supender belts contain powermesh so they will stretch to fit. They need to sit firmly on the waist so if you are between sizes always to for the the smaller size.
You need to take in to account both your waist and hip measurements when selecting a girdle. If you are wearing a girdle that finishes on your waist then it's best to choose the size closest to your waist measurement to avoid a muffin top. If you do have a large waist in comparision to your hips it might be better to go for a longline underbust girdle which will give you a smooth line from underbust to derriere.
Girdles are designed to flatten your tummy and smooth your hips and derriere. Always step into your girdle.
Ideal under tight fitting pencil skirts.
Should It Really Be That Tight?
The short answer is yes. Corsetry is designed to shape your figure, which means it has to be tight. We’ve tried to make our shapewear as easy to get into as possible, but a few items need a little wriggle.
If you do think an item is too small, why not take a breather and try again later? Once you’re in you’ll look spectacular and remember, our shapewear is designed to be comfortable enough to wear all day.
Free shipping on orders over $100
Your Order is shipped within 3-5 working days by Australian POST (often the same day), with the sender being PJ. You should receive your order 3-10 business days after making your purchase. Unless otherwise stated.
Once the parcel has left Jade HQ, we are at the mercy of Australia Post. You will be issued with a tracking number once the order is sent. If there are delays you let us know.
We like to treat your purchase as special so you can enjoy opening the contents, however, from the outside discretion is strictly adhered to with your gift arriving in a postbag or box. We take the utmost care with packaging to make sure your items make it in one piece. We've all had those deliveries that have been bashed around a bit. We may use an additional box or bubble wrap to ensure a safer journey to you while being mindful of practical re-use by our customers of any items used in the shipping process and minimising environmental impact.
The delivery guy doesn't know what's in your parcel and the return address doesn't say, Passionate Jade. No-one but you will know what is inside your package.
We also deliver to parcel lockers and collection points, it's easy to set up an Aus Post account to start accepting deliveries.
We do request a signature on delivery. There area few dodgy people out there taking advantage of online businesses.
Due to fraudulent behaviour from some, we no longer ship to any country aside from Australia and New Zealand.
We use registered post international through Australia Post for our international shipping. International shipping costs are as follows:
International shipping is $65
All international orders placed through the site are sent via Registered post International. We require a physical address and a phone number for every international order.
We dispatch your order as quickly as we can, however please note that international shipping times may vary. You may be subject to import duties and taxes, which are levied once the package reaches your country and must be paid by you at the time of importation.
You are considered the importer by record and must comply with all laws and regulations of the country in which you are receiving the goods. Please note that we are unable to issue refunds or credits for items seized by customs or for the shipping costs. If you choose to abandon your package rather than pay customs duties, we will not issue a refund for your order. Australia Post will not release shipments without a signature, so please be aware that you will need to either sign a door tag or sign for the package directly. All Items are discreetly packaged.
Due to the intimate nature of these products we are unable to offer returns on briefs (this should be a no brainer). If any items do not fit as expected we can either exchange for a different size or offer a credit note. Additional postage will be at the customers expense.
If the item is purchased sale or from our outlet, there are no exchanges or refunds, unless faulty.
If you have sizing and fit questions please reach out to us via email email@example.com or call us on 03 9448 2324 prior to purchase, we can provide guidance on the material and how we have seen our items fir on a variety of bodies.
All items are inspected when leaving Jade HQ and no damaged lingerie items are sent out. If you receive damaged stock you must contact us immediately, on firstname.lastname@example.org, upon delivery of the item for next steps.
No refunds shall be offered on any product due to health and sanitary issues when you receive your goods promptly check them to make sure they are in working order. (This should be a no brainer)
We will refund for defective items but not for change of mind. Before returning any items please contact us here to advise us of the issues and to obtain a return authorisation.
These products are very intimate, we can't authorise returns and don't offer an 'orgasm guarantee'. We encourage you to submit feedback and reviews so that everyone can make the best decision for themselves possible.
When returning please make sure you provide the following details:
* Your full name
* Your order number
* Your authorisation number
* Reason why you are returning the product
* Your instructions informing us how you would like the issue resolved.
Please include the original invoice you received with your product.